Terms & Conditions

Here is the translated and updated Terms and Conditions document in English, incorporating your requested changes to the bank account, website, and removal of the email contact.

Preamble

Welcome to our website! Thank you for your trust in us during your purchase. These General Terms and Conditions (GTC) were created using the Consumer-Friendly GTC generator.

If you have any questions regarding these General Terms and Conditions, the use of the website, specific products, the purchasing process, or if you wish to discuss custom needs, please contact our staff via the provided contact details.

Imprint: Details of the Service Provider (Seller, Enterprise)

  • Name: Jacsó Jakab sole proprietor
  • Registered office: 42 Rezeda Street, Mezőkövesd, 3400, HUNGARY
  • Mailing address: 42 Rezeda Street, Mezőkövesd, 3400, HUNGARY
  • Registering authority: Municipality of Mezőkövesd
  • Registration number: 61977246
  • Tax number: 91826071-1-25
  • Representative: Jacsó Jakab sole proprietor
  • Phone number: +36 70 398 5024
  • Website: https://jakabstore.com/

Bank Account Details

  • Name: Jacsó Jakab
  • Account Number: 12600016-13886589-27725180
  • IBAN: HU83 1260 0016 1388 6589 2772 5180
  • Swift/BIC: TRWIBEBBXXX
  • Note: Use this if you are sending money from territories outside of Hungary.
  • Bank Name and Address: Wise, Rue du Trône 100, 3rd floor, Brussels, 1050, Belgium

Hosting Provider Details

  • Name: NameHero, LLC
  • Registered office: 1100 South Highway Drive, Suite 203, Fenton, MO 63026, USA
  • Contact: +1 877-637-2499
  • Website: https://www.namehero.com/

Definitions

  • Goods: Movable property, including water, gas, and electricity supplied in a limited volume or set quantity, as well as goods with digital elements.
  • Goods with digital elements: Movable property that incorporates or is interconnected with digital content or a digital service.
  • Parties: Seller and Buyer collectively.
  • Consumer: A natural person acting outside their trade, business, craft, or profession.
  • Consumer contract: A contract where one of the parties qualifies as a consumer.
  • Functionality: The ability of goods with digital elements, digital content, or digital services to perform their intended functions.
  • Manufacturer: The producer of the product, the importer, or any person presenting themselves as a manufacturer.
  • Website: This present website used for concluding the contract.
  • Contract: The sales agreement concluded between the Seller and the Buyer using the Website and electronic mail.
  • Durable medium: Any instrument (e.g., paper, email) that enables the storage of information.
  • Distance contract: A contract concluded without the simultaneous physical presence of the parties (e.g., webshop).
  • Product: Goods offered on the Website.
  • Enterprise: A person acting within the scope of their trade, business, craft, or profession.
  • Buyer / You: The person making a purchase offer through the Website.
  • Guarantee: The warranty undertaken for defective performance.
  • Purchase price: The consideration payable for the goods.

Applicable Laws

The Contract is governed by Hungarian law, in particular:

  • Act CLV of 1997 on Consumer Protection
  • Act CVIII of 2001 on Electronic Commerce Services
  • Act V of 2013 on the Civil Code
  • Government Decree 151/2003 (IX.22.) on the mandatory guarantee for durable consumer goods
  • Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and enterprises
  • NGM Decree 19/2014 (IV.29.) on the procedural rules for managing warranty and guarantee claims
  • Act LXXVI of 1999 on Copyright
  • REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (GDPR)
  • Government Decree 373/2021 (VI. 30.) on the detailed rules for contracts concerning the sale of goods

Scope and Acceptance of the GTC

The content of the contract is determined by these General Terms and Conditions (GTC) and the applicable laws. You are obliged to familiarize yourself with the provisions of these GTC before finalizing your order.

Language and Form of the Contract

The language of the contract is Hungarian. Contracts do not qualify as written contracts; they are not filed by the Seller.

Invoicing

Our company issues an invoice complying with legal regulations upon the fulfillment of the order. The invoice may be issued on paper or electronically. By accepting these GTC, you expressly consent to the use of electronic invoicing, should the Seller choose this format.

Invoicing and Customer Base

The service provider operates as a small taxpayer entrepreneur (KATA). Based on current Hungarian tax legislation, the service provider is exclusively entitled to issue invoices to private individuals.

Accordingly, orders placed in the webshop can only be accepted from private individual customers. The service provider does not issue invoices to companies, sole proprietors, or other organizations.

By placing an order, the buyer declares that they are acting as a private individual and are not purchasing within the framework of an economic activity.

Prices

Prices are stated in EUR. The Seller is subject to subjective tax exemption (AAM), therefore prices do not include VAT. Prices are informative. In case of an obviously incorrect price (e.g., 0 EUR), the Seller will offer the product at the correct price, or the Buyer may withdraw from the purchase.

Complaint Management and Enforcement Options

Consumers may submit objections using the following contact:

  • Phone: +36 70 398 5024

Verbal complaints are investigated immediately. If you disagree with the handling, or if the complaint is received in writing, we will respond substantively within 30 days.

Conciliation Board Procedure

If we reject your consumer complaint, you are entitled to turn to a conciliation board.

  • Competent Conciliation Board based on the Seller’s registered office: Borsod-Abaúj-Zemplén County Conciliation Board
  • Address: 3525 Miskolc, Szentpáli u. 1.
  • Email: bekeltetes@bokik.hu
  • Website: www.bekeltetes.borsodmegye.hu
  • Contact details of other competent conciliation boards based on consumer residence: https://bekeltetes.hu/index.php?id=testuletek

Online Dispute Resolution Platform

Copyrights

The entire content of the website is protected by copyright. Copyright holder: Jacsó Jakab sole proprietor.

The Purchasing Process

  • Selecting a product: By browsing the website.
  • Cart: Placing products in the cart does not entail a payment obligation.
  • Providing data: Entering shipping and billing information.
  • Finalizing the order: By clicking the “Submit Order” button, you make an offer that entails a payment obligation.
  • Confirmation: The contract is concluded upon receipt of the confirmation email.

Payment Methods

  • Bank transfer: You can settle the purchase price of the products via direct bank transfer.
  • Bank card payment (Stripe): Fast and secure payment by bank card.

Shipping Methods and Fees

The web store provides shipping services through a logistics partner.

  • Standard International Shipping (8-14 days): €4.99
  • Free Worldwide Shipping: Shipping is free for orders over €59.00.

Note: Shipping times vary based on the destination country.

Uncollected Parcels

If the Buyer fails to collect the parcel, the Seller is entitled to charge the delivery and return costs to the Buyer.

Fulfillment Deadline

Delivery time for products in stock is generally 1-4 days. The general fulfillment deadline is a maximum of 80 days.

International Sales

The Seller also provides shipping to the territory of the European Union. International shipping fees may vary and are calculated by the system at checkout. The Seller is subject to subjective tax exemption, so no VAT is charged.

Consumer Information: Right of Withdrawal

Based on Government Decree 45/2014 (II. 26.), the consumer has the right of withdrawal without providing reasoning within 14 days. Companies (enterprises) cannot exercise the right of withdrawal.

Warranty and Guarantee

1. Implied Warranty (2 years) In accordance with EU consumer protection laws and the Hungarian Civil Code, a 2-year implied warranty applies in the case of defective performance. You have the right to request repair, replacement, a price reduction, or withdrawal from the contract. Limitation period: 2 years from the date of delivery.

2. Product Warranty In the event of a defect in a movable product, you may enforce a claim directly against the manufacturer to have the product repaired or, if repair is not possible within an appropriate timeframe, replaced.

3. Guarantee (Mandatory Warranty) Based on the Hungarian Government Decree 151/2003 (IX. 22.) concerning durable consumer goods, we provide a mandatory guarantee based on the purchase price of the product:

  • Over €25 up to €250 (equivalent to 10,000 – 100,000 HUF): 1 year
  • Over €250 up to €625 (equivalent to 100,000 – 250,000 HUF): 2 years
  • Over €625 (equivalent to over 250,000 HUF): 3 years

4. Satisfaction Guarantee (15-day voluntary replacement guarantee) The Enterprise provides consumers with an additional 15-day satisfaction guarantee on top of the legally mandated 14-day right of withdrawal.

Based on this guarantee, the Buyer is entitled to return the product without justification within 15 days from receiving it, and request a refund of the purchase price.

Conditions for the 15-day satisfaction guarantee:

  • The product must be returned complete and in an undamaged condition.
  • The product must not be used beyond the extent necessary to establish its nature, characteristics, and functioning.
  • The product must be returned with all its accessories and original packaging.
  • The cost of returning the item is borne by the Buyer.
  • The Enterprise does not accept parcels sent cash-on-delivery.
  • If the condition of the returned product indicates usage exceeding necessary testing, or if it is incomplete or damaged, the Enterprise is entitled to deduct the degree of depreciation from the refundable amount, or in justified cases, refuse the refund entirely.
  • The purchase price will be refunded no later than 14 days after the product is received and its condition is checked.
  • The 15-day satisfaction guarantee regulated in this section is a voluntary commitment that does not affect or limit the consumer’s legally guaranteed 14-day right of withdrawal under Government Decree 45/2014 (II. 26.).
[]