Shipping & Returns

Shipping Information

Global Shipping

At jakabstore, we are proud to offer worldwide shipping with standard tracked delivery. Best of all, shipping is FREE for all orders, and we cover all VAT and TAX fees.

Estimated Delivery Times
Shipping times can vary based on the destination country. Below are the typical shipping timeframes:

• Europe: 10-14 days
• Asia: 12-16 days
• North America: 8-12 days

These timeframes are averages and can be influenced by factors such as customs and local delivery services. The estimated delivery time for your order will be clearly listed at checkout, so you know when to expect your package.

Order Process

Once your order is placed, you will receive an order confirmation email with your unique order number. Our team will prepare your order within 48 hours. When your order is shipped, you will receive a tracking number. You can track your package through our tracking link to monitor its journey to your location.

Thank you for your patience and understanding.

Returns and Exchanges

We want you to be fully satisfied with your purchase. You can exchange or return a product for a refund within 30 days of its arrival.

To initiate a return or exchange, please:

• Contact our customer service team at support@jakabstore.com and provide details of your issue and whether you would like a return or exchange.

Conditions for Returns and Exchanges:

• The product must be returned within 30 days of receipt.
• It should be in a new and resalable condition.
• Customers are responsible for the shipping costs associated with returning or exchanging items.
• Refunds will be processed back to the original payment method.

Faulty Products

At jakabstore, we maintain strict quality control, and all products are carefully checked before shipping. If you receive a faulty product, we will adhere to Hungarian Consumer Law and either refund your payment or replace the product at no additional cost.

Your satisfaction is important to us, and we are here to assist you with any concerns.